FAQ's
Can I order online? How do I gain FSC or PEFC Certification? Whatever your question, our useful list of FAQ's below can hlp you to find answers to our most frequently asked questions.
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Where can I find my nearest branch?
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The contact us section of the home page includes a dropdown box with all our branches listed and their speciality such as Print, Sign and Display, Office paper, etc.
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Can I have a price list that features my personal prices?
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Yes, please speak to your Antalis representative.
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Where can I find your FSC, PEFC, ISO 9001 or ISO14001 certificates?
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Our environmental certificates and our environmental calculator are all available under the Environment tab of the website or alternatively, click here. Don’t forget that with our consultancy service we can also help you prepare so you can gain your own ISO, FSC or PEFC certification for your business.
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Does Antalis have an environmental statement?
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Yes we do, please click here or look for the ‘Our Commitment’ pages in the Environment section of the website.
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I am interested in gaining FSC or PEFC Chain of Custody, can you help?
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Yes, as the first paper merchant to achieve both FSC and PEFC chain of custody certification we recognise how important this is to our industry, which is why we have created our Consultancy Services to help you become certified too. For more information, please click here or go to the ‘Our Services’ tab and select the ‘Sustainability’ section.
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I would like to view your product range on-line. Can I do this?
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Yes. We thought it was important for our customers to be able to see and download information on all of our products in an easy to use on-line product guide. Click here to go straight to our product guide.
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Do you have any useful tools I can download for some of the new recruits to my business?
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Yes, we have a range of tools to download in our Information Centre such as paper calculations and glossaries for people joining the industry or just needing a refresher.
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Can I print out technical information on your products?
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By using our online product guide accessible from the home page, you can select the product ranges you are interested in and then create a pdf for the technical specification sheet for that range, which you can then print or save. If you leave your email address we will send an update if any changes in the specification are made so you always have up to date information.
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How do I calculate how many sheets I need?
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If you have an order to place, our sheets calculator can help you order the right quantity. Just enter the basic information in one of the required formats and you will get an immediate answer. If you are working in larger formats there is also a reels calculator too. The calculators can be found in the Information Centre under Tools.
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